Frequently Asked Questions
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        Are the sketches really free?Yes! We are committed to the quality of service and are confident that you will love our work enough to start a longer term creative partnership to get all of your creative illustration needs done. 
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        What's the catch?No Catch. We use the best illustrators in the entertainment industry to craft quality key art sketches. 
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        What about the 100% Money Back Guarantee?That’s real as well. Provided that we: - Define the creative direction beforehand AND 
- After delivery, you find you cannot use a single sketch, 
 We offer a 100% Money Back Guarantee, both on the retainer membership and sketch presentation. 
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        How do I get a refund?Reach out with your request on our Contact form and we’ll get you sorted as quickly as we can.