Frequently Asked Questions

  • Are the sketches really free?

    Yes! We are committed to the quality of service and are confident that you will love our work enough to start a longer term creative partnership to get all of your creative illustration needs done.

  • What's the catch?

    No Catch. We use the best illustrators in the entertainment industry to craft quality key art sketches.

  • What about the 100% Money Back Guarantee?

    That’s real as well. Provided that we:

    • Define the creative direction beforehand AND

    • After delivery, you find you cannot use a single sketch,

    We offer a 100% Money Back Guarantee, both on the retainer membership and sketch presentation.

  • How do I get a refund?

    Reach out with your request on our Contact form and we’ll get you sorted as quickly as we can.