Frequently Asked Questions
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Are the sketches really free?
Yes! We are committed to the quality of service and are confident that you will love our work enough to start a longer term creative partnership to get all of your creative illustration needs done.
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What's the catch?
No Catch. We use the best illustrators in the entertainment industry to craft quality key art sketches.
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What about the 100% Money Back Guarantee?
That’s real as well. Provided that we:
Define the creative direction beforehand AND
After delivery, you find you cannot use a single sketch,
We offer a 100% Money Back Guarantee, both on the retainer membership and sketch presentation.
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How do I get a refund?
Reach out with your request on our Contact form and we’ll get you sorted as quickly as we can.